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Customer Ops·Always answering

Visit Cadence Churn Watcher

Regular hasn't booked in 45 days → win-back text fires automatically. Replaces Mindbody Marketing Suite $195/mo.

🔧Home Services🏢All Businesses

The problem

Salons, gyms, and groomers lose 20-30% of 'regulars' each year because nobody notices when a 6-week client skips to week 10. Mindbody Marketing Suite charges $195/mo and the front desk still has to manually build the list and guess at the copy.

What changes

Agent computes each client's normal visit cadence (rolling 12mo average). Client goes 1.5x their cadence with no booking → personalized win-back SMS fires with a soft offer. Two-touch sequence at 1.5x and 2x. Bookings from the campaign get logged back to the client record.

A day in the life

What this agent actually does.

  1. 1

    Nightly: agent recomputes cadence for 800 clients → flags 23 as drifting

  2. 2

    Morning: sends personalized 'we miss you' text to the 12 hottest drifters — references last service + stylist

  3. 3

    Weekly digest to owner: 6 booked, 4 replied, 2 unsubscribed, $980 recovered

Works with

Connect to the tools you already use.

Mindbody APIsoonVagaro APIsoonTwilio SMSsoon

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