SwarmLabs.CLOUD
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Back Office·The boring stuff, automated

Vet Rx Refill Auto-Approval

Triages refill requests against PMS records in 30 sec. Replaces Vetstoria $159/mo + tech time.

🏢All Businesses

The problem

Online pharmacy refill requests pile up in vet inboxes — Vetstoria/PetDesk charge $159+/mo to route them but a tech still has to look up each animal's exam currency, weight, and last bloodwork. Average 11-min handle time per refill.

What changes

Refill request arrives → agent pulls patient chart, checks exam window (6mo) + weight + chronic dx flags, auto-approves if green, drafts vet note for borderline cases, and replies to the pharmacy with the approval/denial.

A day in the life

What this agent actually does.

  1. 1

    8:14am: Chewy submits Apoquel refill for Bailey (47lb, last exam 4mo ago)

  2. 2

    8:14:30am: agent confirms in-window, auto-approves 6mo supply at correct dose

  3. 3

    8:14:45am: replies to Chewy + logs in PMS + texts owner 'refill approved'

Works with

Connect to the tools you already use.

ezyVetsoonCornerstonesoonChewy Pharmacysoon

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