SwarmLabs.CLOUD
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Customer Ops·Always answering

Subscription Churn Predictor

Flags at-risk DTC subs 14 days out. Replaces Churn Buster $99 + Loop $99/mo.

🛒E-commerce

The problem

Churn Buster $99/mo handles failed payments but not behavior-based churn. Loop Subscriptions $99/mo has basic dunning. Neither tells you that Sarah's skip count + support tickets + 3-month gap mean she cancels next cycle.

What changes

Nightly score every active subscriber 0-100 on churn risk (skip rate, support tickets, engagement drops). 80+ → agent sends a personalized retention touch (handwritten-style email, SMS, or a one-time 15% save offer). Saves 8-12% of at-risk subs.

A day in the life

What this agent actually does.

  1. 1

    Nightly: score 2,000 subs on 9 features — 3 skips in 90 days = +30, last-order >45 days = +20

  2. 2

    Risk ≥80 → agent drafts personalized save email referencing their last order and favorite product

  3. 3

    Sub cancels anyway → agent logs reason, updates churn-cause dashboard so owner sees the weekly trend

Works with

Connect to the tools you already use.

ShopifysoonRechargesoonKlaviyosoon

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