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Optometry Annual Exam Recall

Books annual exams when insurance benefits reset. Replaces RevolutionEHR recall $200/mo.

🏢All Businesses

The problem

Vision insurance benefits reset Jan 1 (most plans) but RevolutionEHR/Crystal PM recall modules ($200/mo) send the same January blast to everyone — burn rate is huge and rebook rate is 8-12%.

What changes

Agent segments patients by plan year, last exam date, and benefit balance, then sends staggered SMS with personalized 'your VSP benefit resets Jan 1, last exam was 14 months ago' messaging plus direct booking link.

A day in the life

What this agent actually does.

  1. 1

    Dec 15: agent pulls patient list with exams >12mo + active vision plan — 234 patients

  2. 2

    Jan 3: sends personalized 'benefits just reset' SMS in 5 batches over 2 weeks

  3. 3

    Jan 17: 89 booked (38%), 12 opted out, 133 silent → moved to email nurture

Works with

Connect to the tools you already use.

RevolutionEHRsoonCrystal PMsoonTwiliosoon

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