SwarmLabs.CLOUD
All skills
Customer Ops·Always answering

Missed-Session Reactivator

Recovers therapy no-shows in 4 hours with empathetic re-book. Replaces TherapyNotes recall add-on $129/mo.

🏢All Businesses

The problem

Mental health no-show rates run 17-25%. TherapyNotes/SimplePractice send a generic 'you missed your appointment' email. Solo therapists lose $130-180 per no-show that doesn't rebook within 7 days.

What changes

No-show detected → agent sends an empathetic 'no judgment, here's how to rebook' SMS within 4 hours with two open slots this week, charges late-cancel fee per policy if confirmed no-call/no-show.

A day in the life

What this agent actually does.

  1. 1

    11am: 10am session marked no-show in PMS

  2. 2

    2pm: agent sends 'thinking of you, want to reschedule? Tue 3pm or Thu 11am open' SMS

  3. 3

    Same day: client picks Thu — auto-booked, late fee waived per first-offense rule

Works with

Connect to the tools you already use.

TherapyNotessoonSimplePracticesoonTwiliosoon

Add Missed-Session Reactivator to your swarm.

Drop your URL. We'll match every skill your business needs, then activate them as one swarm.