SwarmLabs.CLOUD
All skills
Customer Ops·Always answering

Membership Renewal Agent

Membership expires in 14 days → personalized renewal offer auto-sent. Replaces ClubReady Retention $149/mo.

🔧Home Services🏢All Businesses

The problem

Gyms, studios, and memberships-based salons lose 15-25% of members to passive lapsing — the card declines or the year ends and nobody reaches out. ClubReady Retention and Mindbody Retain charge $149-$249/mo and still miss most lapses because the sequences are generic.

What changes

Agent watches each membership's renewal date + usage patterns. 14 days out → personalized touch referencing last-month's usage ('8 classes last month'). 7 days → upgrade nudge if heavy user / discount nudge if light user. Day-of → last chance. Renewal clicks get tracked.

A day in the life

What this agent actually does.

  1. 1

    Daily 6am: agent scans expirations → finds 34 renewing in 14 days

  2. 2

    Sends personalized SMS + email referencing actual usage + a tailored offer per segment

  3. 3

    Tracks open, click, renew, churn — weekly report to owner with retention rate

Works with

Connect to the tools you already use.

Mindbody APIsoonClubReadysoonStripe Billingsoon

Add Membership Renewal Agent to your swarm.

Drop your URL. We'll match every skill your business needs, then activate them as one swarm.