SwarmLabs.CLOUD
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Customer Ops·Always answering

Equipment Serial Lookup

Tech texts a serial # photo → model + age + parts list in 20 seconds.

❄️HVAC🔧Home Services

The problem

Supply House $600/mo pro + 15 minutes/job on hold with Carrier/Trane parts desks. Techs either guess the part or make a second trip. Every wrong part = a failed truck roll = $220 in lost labor.

What changes

Tech snaps a photo of the nameplate → agent OCRs the serial, decodes model number against manufacturer rules, returns age + BTU + refrigerant + top 10 compatible parts with SKUs. Handles Carrier, Trane, Lennox, Rheem, Goodman, York, AO Smith, Bradford White, Rinnai.

A day in the life

What this agent actually does.

  1. 1

    10:14am: tech snaps photo of 11-year-old Carrier 25HCB condenser nameplate

  2. 2

    10:14am: PaddleOCR extracts serial 2812E12345, decoder returns '2012 week 28, 3 ton, R-410A'

  3. 3

    10:14am: returns 'TXV 89E76, contactor HN52KC024, run cap P291-5044R' with pricing

Works with

Connect to the tools you already use.

PaddleOCRTwilio MMS

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