Contact Lens Reorder Agent
Wins back contact orders from 1-800-CONTACTS. Replaces RevolutionEHR Rx mod $200/mo.
The problem
60% of contact lens patients order online (1-800-Contacts, Hubble) instead of from their OD. RevolutionEHR's Rx-renewal module ($200/mo) doesn't predict reorder timing — independent ODs lose ~$1,200/mo per location in CL revenue.
What changes
Agent calculates reorder date from last fill quantity, sends reorder SMS 7 days before runout with practice's online store link + price-match offer, captures the reorder before patient defaults to 1-800.
A day in the life
What this agent actually does.
- 1
May 3: agent computes Sarah's 90-pack reorder due May 18
- 2
May 11: SMS 'time to reorder Acuvue Oasys — match online price + ship free'
- 3
May 12: order placed via practice e-com — $310 captured vs. $0 to 1-800
Works with
Connect to the tools you already use.
Bundles with
Pairs naturally with these skills.
Knowledge Concierge
Your SOPs, pricing, FAQs, and tribal knowledge — instantly searchable by your team and customers. Trained on YOUR stuff.
Replaces
$1,500 onboarding consultant + tribal-knowledge insurance
Smart Inbox Triage
Reads every email. Sorts by intent. Drafts replies. Flags the 3 things that actually need you. Quietly handles the rest.
Replaces
Fyxer $30/mo + Shortwave $40/mo + $400/mo inbox VA
Meeting Actions to CRM
Transcript → action items → CRM/Asana tasks in 5 min. Replaces Otter Business $20/user × 6.
Replaces
Otter Business $20/user × 6 + Fathom Premium $20 × 4 + Zapier $50
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