SwarmLabs.CLOUD
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Customer Ops·Always answering

Commercial Recurring Service Contract Manager

Runs B2B service contracts (PMs, renewals, escalations). Replaces ServiceTitan Commercial $599/mo.

❄️HVAC🔧Home Services

The problem

ServiceTitan's Commercial module costs $599/mo per user on top of the base seat and still needs an admin to chase contract renewals, schedule recurring PMs, and flag SLA breaches. Mid-size mechanical and HVAC shops carrying 80+ commercial accounts lose 15-20% of contract revenue to silent non-renewals each year because nobody owns the renewal calendar.

What changes

Agent monitors every active service agreement, auto-schedules each visit per the contract cadence, drafts renewal proposals 60 days before expiration, and pings the account owner in Slack when an SLA window is about to be missed. Cuts contract churn by 10-15 points and recovers 6-figure annual revenue at typical mid-market shops.

A day in the life

What this agent actually does.

  1. 1

    T-60 days: contract expiry detected → renewal proposal drafted with last-12-months service history attached

  2. 2

    Monday 6am: weekly digest of all PMs due this week + tech assignments emailed to dispatch

  3. 3

    SLA breach window opening in 4hrs → Slack ping to account owner with job ID + escalation script

Works with

Connect to the tools you already use.

ServiceTitan APIsoonJobbersoonSlackGmail

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